FREQUENTLY ASKED QUESTIONS

Where do we ship from

MEDIKALS ONLINE Store is located in San Francisco CA, USA.

How do i place an order?

Step 1. Search for the medication you need.
Step 2. Click on the ‘Add To Cart’ button for your desired medication.
Step 3. Click on ‘Continue Checkout’ to purchase your medication or repeat steps 1 & 2 to add another medication to your order.
You will receive an email to confirm your order and also a email to confirm your order has shipped.

Are you guys legit?

MEDIKALS ONLINE is a legit online pharmacy which has been operating for years now. We have a lot of experience in this field. We always ensure customer satisfaction. We are very legit that is why we are called the best online pharmacy by our frequent clients. For the purpose of legitimate evidence we make it possible for our new customers to have their package put on transit and all shipping information and tracking given to you, after you made confirmation of this after which you can now provide us with payment details and reference for cash pick up to be done so feel free making and order with us.

Should I worry about the quality of medicines while ordering?

You don’t have to worry about the quality of the product. We sell only the products licensed by the government. We primarily deal with only the multinational brands with a good reputation.

The expiry date of the products is checked in two stages (regular inventory filtering and before shipping). Also, a huge turnover of stock ensures the availability of the latest manufactured batch of medicines

How do i ensure your PRIVACY?

Medikals Online is committed to preserving your medical and personal information privacy. All data we receive is legally protected under doctor-patient privilege laws. Our online ordering system is using the latest Secured Encryption Technologies and all personal and credit card information will be submitted using highest levels of technical security with all reasonable precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use credit cards will be reported immediately.

What are the methods of payment?

There are various methods of payment.

  • BitCoin
  • Zelle
  • Google Pay
  • Moneygram
  • Apple Pay
  • GiftCards
How long does delivery takes?

Delivery to locations in USA and Canada takes maximum 24 hours to get your package, while those in EUROPE, ASIA, AFRICA, SOUTH AMERICA, AUSTRALIA and Other parts of NORTH AMERICA will take 2-5 days depending on your location.

Is there any money refund policy?
Due to federal and local laws we can not receive medication back after they were shipped – if in the unlikely event your order did not arrive or was lost – we will issue an immediate refund or send another parcel as per your request.

Once you receive your medications, we will only provide a refund if the product is faulty, damaged during shipping, or expired. If there are any problems with your order please notify us within one week of receipt at [email protected] Your claim will be carefully studied and appropriate steps will be taken immediately to avoid similar problems in the future.

If you feel you are entitled to a refund, please notify us directly instead of contacting your credit card company. We can not offer a refund if you first make a claim directly with your credit card company.

We will only provide a refund for complaints received within 10 days from the date of the shipment.

Do I need any prescription?

Medikals Online Pharmacy ships from a jurisdiction that does not require a prescription. All medications are genuine and approved for sale in the jurisdiction. You don’t need a prescription.

How can I check the delivery status of my order?

You will receive a mail with tracking details after ordering. You can use it to track your shipment